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Nov 3, 2012 1:15AM
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I have worked in Retail for over 30 years.  From hourly to management.  Though I can not speak for all retailers, I can for those I have worked for.  Keeping clearance areas deliberatly a mess is not done!  Clearance is a liability to most retailers.  They want it gone as quickly and with as much profit as possible.  Clearance does not sell when it is a mess!  Gross margin can plummet when clearance does not sell.  When gross margin goes south so can a company.  This seems to be a typical journalistic assumption with no basis in fact!

 

Nov 5, 2012 10:20AM
Nov 5, 2012 6:18PM
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This article was a huge waste of time.  Everyone knows that if you stick to your shoppeing list you will spend less.  Just avoid the diversions. 
Nov 5, 2012 1:57PM
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One thing a store should know: Us shoppers are not stupid and we will shop at stores that give us a good everyday value and don't play games! Ha, these days when you go into most specialty stores most everything is always on sale! Wal-mart used to adopt the every day value price but let the buyer beware: In the last year Wal-mart has raised its prices and now is not "the low price leader" anymore!
Nov 5, 2012 10:31PM
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what I don't understand is, instead of all the dumb sales and millions of coupons, price the product at a reasonable price and save a whole bunch of money with the ads and printing costs.

 

you people remind me of the IRS, get rid of the IRS, tax everyone 10%, you won't have tax cheats  and the feds will have more money than they will know what to do with.

 

So the point of this disertation is cut out the BS, price products fairly and you will elimanate a whole bunch of unnecessary costs, and you retailers will be making a ton of money, and the consumer will be buying from you more often ... Oh yeah and you won't have that person in front of you with 300 coupons when you have a gallon of milk to buy.

Nov 10, 2012 10:36PM
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Okay, I've worked in retail, and this author doesn't know ANYTHING. Newer, more fashion forward stuff is kept in front because it's NEW.  Clearance racks need to be put SOMEwhere, and the back is just where most stores keep them. Get over it.  I always worked really hard on getting clearance racks sized and neat. It's customers that ruin it in 10 seconds that you need to be afraid of. Smaller things are also kept near the registers because it's easier to watch them so people don't steal them. T-shirts are folded nicely because we want the store to LOOK NICE. DUH.

Wow. I'm all worked up over an idiot writer. Stupid.
Nov 10, 2012 8:59PM
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IDIOTIC

YEARS OF CLEANING UP CLEARANCE RACKS TO PROVE IT.

THE AUTHOR SHOULD ACTUALLY DO HIS/HER HOMEWORK RATHER THAN MAKE SUCH GOOFY ASSUMPTIONS.

Nov 10, 2012 10:29PM
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Clearance areas are messing because Customers constently trash it, i saw a lady just drop something she didn't want on the floor, Sometimes I want to just slap some of the people i see over there. and stores want to get rid of clearance ASAP, otherwise they lose money each time it is marked down, I am sick of reading stupid articles, where the person writing is just making guesses based on what sounds like it makes sense.
Nov 5, 2012 10:42PM
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yeah and one last thing "How to save Money" if you can't afford it you don't need it and neither do your kids ... guilt trips be damned
Nov 10, 2012 8:29PM
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They're not "tricks".   It's called Marketing.  You're in business to make money.  There's an inherent risk in everything you buy to put in your store.  Maybe it will sell.  Maybe it won't.  You have to have enough of a mark up on the original stock  to balance out the potential loss of selling the leftovers.  When you get down to the last few items on a lot of different styles, it can't help but look "messy".  Consumers just have to remember to shop for what they "need", not what they "want".
Nov 10, 2012 10:49PM
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This is one of the most rediculous articles I have ever read. In the future please try to provide useful consumer information.
Nov 5, 2012 10:40PM
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and another thing ... all these self help books ... jeeeeeez the only preople helping themselves are the authors and publishers and they are helping themselves tp your money, and by the way ladies and gentlemen ... contrary to popular stupid belief, it DOES NOT take a village to raise your kids ...it takes two parents or a single parent with some brains. And please don't tell me how hard it is I already know, out of three 2 are great and I'm stll hopeful for the third
Nov 10, 2012 10:05PM
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You know these hacks that call themselves writers make their living by trying to paint everyone else in business as thieves and charlatans. It's marketing you idiots, everyone does it from the super markets to the heading of you garbage story "7 things stores dont want me to know" Oh, I had better read that...NOT!
Nov 11, 2012 1:05AM
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This person must have never worked in retail.  Do they have any idea how hard it is to keep any Clearance area neat and organized when you have people tearing through it, like crazed animals. 
Nov 5, 2012 3:55PM
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Being in retail only for 3 years and in a number of companies, I've learned everything is a ploy to get you to buy it. Whatever *it* is, there is a way they will convince you, somehow, to buy it. But when you're one of the many people who've worked in retail already whether you were a cashier or a sales associate, managers give you this, this and that so the customer will be exposed to it, with its easy access and low price.

Low prices don't mean quality though; if you shop at a Ross or TJMaxx, you ARE getting what you paid for. The soft-line industry of discount stores are there to get rid of faulty or defective merch for less because they know they can still make money. Whether stitches are out of place, or the colours wash out of the fabrics in two washes, it sells, you buy, and the cycle continues.

To retailers, you are the stupid and ignorant farm pigs that reproduce, nothing more.

Stop buying **** that was made in India, China, Indonesia, etc~ You're paying for the hard labour of children who get paid little to nothing for your "great price," and "fashionable" wants, not needs.

Ranting. Safe to say '**** you' to customer service. People are stupid. Go buy your cheap crap and living a sub-par life paycheck to paycheck.

Nov 10, 2012 9:52PM
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All businesses are in business to make MONEY and a decent profit.We the shoppers are always shown the best side of everything they have to offer even grocery stores have certain ways of pre-senting their products.I didn't read the whole article but know a little about retail sales and their window displays are many times vital to get buyers inside the store so hopefully they can make a sale.I know there are unscupulous  business owners out there and I have worked for some of them but most retailers are decent folks that are just trying to make a living.I think it takes a lot of courage to start your own business and then make a good living from it.I really respect those who succeed at it.A good business manager is worth their weight in gold. !
Nov 10, 2012 8:25PM
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I've also noticed that the clearance racks pretty much disappear during the holidays.
Nov 10, 2012 10:01PM
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I don't appreciate the sexism in the article---MEN shop too!
Nov 11, 2012 12:11AM
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I have to agree with Skippy1961 about the clearance areas.  I have worked in retail for almost 15 years and I can tell you we do our best to keep the clearance easy to shop but it's not easy.  Customers tend to treat those areas as if they are shopping in their own closets.  I have seen my departments clearance racks torn up in a matter of hours by our customers.  We don't purposely leave it messy and we want to sell it as quickly as possible for the highest dollar value possible so it doesn't eat into our bottom line.  The clearance being in the back is due to the fact that it does get messy and we don't want it near the front for this reason and if you happen to have to walk past all the new product to get to the clearance so be it.  
Nov 10, 2012 10:34PM
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The term "add-on" is incorrect.  The ACTUAL term is "Impulse".  They're known as "Impulse" displays, NOT add on.
Nov 10, 2012 11:16PM
Nov 10, 2012 10:17PM
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While there are common sense shoppers and lame ones, the thing that will drive me out of a store is the rude sales clerk or the ten clerks trying to stock while one cashier keeps a line of customers waiting to pay. Not rocket science--no marketing study needed--and they won't change until you take your dollars elsewhere. Exit signs abound.
Nov 10, 2012 11:26PM
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I've worked in retail and you want to know why the clearance is a mess? Because the people who look at it just throw it back up there anyway they want to. And it's horrible to have to try to keep u with all day. And of course people aren't going to want to look at it if they can't find anything. I mean who is going to want to look in what is supposed to be their size get excited to find out it's not in their size. Eventually they are going to get frustrated and walk away. Clearance is attempting to get the stuff out of the store that didn't sell. They send new things to the store weather or not you sold half of what is in your store. With my store what we couldn't sell on clearance was shipped (with no profit for us) to an outlet store. 
Nov 10, 2012 10:56PM
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funny how they dont' tell you that they raise the prices so they can give them to you at 50% off when you are really just paying normal price for them.  I have seen this so much especially with Khols in Northern Nevada it is pathetic.  And others have followed.
Nov 10, 2012 8:18PM
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If the stores don't want me to buy clearance items, they should either throw them out or sue me for buying them.
Nov 10, 2012 10:48PM
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It’s funny to read some of these replies. Many of you feel angry and threatened by the idea that retailers use basic human psychology to get you to spend more money than you intended to spend when you arrived and at least seven out of ten times they are right! Most in-store displays are geared toward and aimed at a specific target buyer and they do all the things this article specified and more and most people, despite the fact that they vehemently deny it…are played – every day. The big retailers don’t make money on selling a few items. They spread the costs and expenditures across an entire franchise and pay big money for people to “create” the types of displays we fall for every day.

 

As far as clearance items and locations in the stores – what draws people to that area in the first place is price…period! Most of the time the clearance areas of retail clothing stores contain items that did not move off the shelves at full retail in the first place and they are kept in that location until they are sold or wholesaled off to the discount chains.

 

Things like lighting, chrome, mirrors, flashing lights, sound, music and other things that catch our attention pull us toward certain locations in retail outlets like moths to an open flame – it’s human nature and retailers just play on those basic human instincts. This is part of the reason the item you are looking at has been marked up so high – they had to pay for all that glitz and glamour. When was the last time you went into a mall and shopped in a store that had wood racks and bare concrete walls? Never! A place like that wouldn’t survive three months even if the prices in that place were half of what the glitzy places sold for – it’s just that simple. Part of the problem is, people just don’t want to admit they’re getting hoodwinked!
Nov 10, 2012 10:54PM
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Bogo is a way to get their overstocked crap into your home.
Nov 10, 2012 11:13PM
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Department stores always have the cosmetics section up at the front entrance with the most attractive sales associates.  It gets older as you move up the escalators.  Young women's fashions, mature women's fashions, men's department,  Anybody ever notice that?
Nov 10, 2012 10:41PM
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Something else many should learn of, that's been mentioned on this article's posts: Markup.  say you go to walmart and purchase yourself an X-Box for 400 dollars (USD).  Chances are, the retailer will make no more than 30 bucks for that X-Box.  BUT, the goldmine is in the accessories and the games. I used to work at Best Buy about 10 years ago.  The mark-up on audio & video cables there is atrocious.  Using my employee discount when I worked there, I was able to purchase a $25.00 video/audio cable for a mere 7 dollars.  I believe most call this "buying at cost".  In total, I could snag about $100.00 (USD) of cables for a paltry 30-40 dollars at cost, using my employee discount.

 

  so, that Monster-brand fancy cable that costs the general public 50 dollars would cost me between 6-10 dollars, JUST because I worked there.  Do your research.  As I have worked in retail for over 13 years, I DO know what I am talking about.  ^_^

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